Frequently Asked Question

How do I reprint a receipt from a past transaction?
Last Updated 2 years ago

Setting up a Button to Search for and Reprint Receipts

To use the new Reprint Receipt Search feature, you can set up a new button or you can remap an existing button. One option is to remap your current Reprint Receipt button.

The button setup should be applied to one register in each Workstation Group. If you do not use Workstation Groups, you can use any NSPOS register to “universally” set up the button.

The button will not appear on other registers until NSPOS is closed and restarted on those registers.

To set up a Reprint Receipt Search button:

  1. Sign in to an NSPOS register.
  2. Tap Manager Functions > System Configuration > Button Edit.
Or press Ctrl+F12, search for and tap Button Edit.

  1. Select whether to put the button on the Side or the Main button bar.
  2. Tap Pages.
  3. Tap the Sales or other row in the Button Page list.
  4. Tap Activate so that you can see the changes immediately.
  1. Tap Buttons.
  2. Choose whether to create a new button or remap an existing button. Either:
    • Tap New to create a button.
    • Select an existing button to remap it. For example, you can remap your current Reprint Receipt button.

      On this case, we use the existing button which is Reprint Receipt
  3. Search for reprint receipt search.
  4. Tap Reprint Receipt Search.
  1. Tap Done.
    Because you tapped Activate earlier, you can see the changes behind the edit form.
  2. Close the Button Edit form when your setup is complete.
The button will not appear on other registers until NSPOS is closed and restarted on those registers.


So regarding your concern if you have to do it on all registers, they just need to close the NSPOS and restart the registers so the new button or function will reflect. It will work on the same workstation group.

For more information, you may check SuiteAnswer ID 48749
https://netsuite.custhelp.com/app/answers/detail/a_id/48749/kw/reprint%20receipt


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