Frequently Asked Question

TO CHANGE/RESET YOUR WINDOWS/NETWORK PASSWORD ON CAMPUS

1. Once logged onto computer, press CTRL + ALT + DELETE
2. A menu will pop up; select “CHANGE A PASSWORD…”
3. Set the new password which you choose and then hit enter.
4. It will prompt you that your password has changed successfully.

TO CHANGE/RESET YOUR WINDOWS/NETWORK PASSWORD REMOTELY

1. Login to your VPN then your work PC.
2. Click on this link to access the Password Manager Web Portal https://password.asucla.org:9251/
3. Login with your Windows/VPN username and password
4. Type in your old password, new password, and confirm your password. Then click "Change Password"

5. You will receive the message "Password change successful for the following accounts(s)" when you have successfully changed your password.
6. If you receive an error, please submit a helpdesk.